February 12th, 2014 - Player Behavior Updates

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WookieeCookie

Player Support Player Behavior Lead

12-02-14
1 of 2 Riot Posts

Hello again Summoners!

A new wave of Game Restrictions has gone live today and I just wanted to fill you in on the details.

But first, for those of you just joining us, what are Game Restrictions? Well as I’ve described in a previous post:

Our goals here are simple: let’s reduce the amount of toxicity and improve the in-game experience for all of our players. To do this we track all data collected by our in-game reporting function.

Players who receive consistent reports across many games are then sent to the team here for closer review. Depending on the patterns we see, a few things might happen.

Low offenders will be sent an e-mail warning and have chat restrictions added to their accounts. If you’re not familiar with our chat restriction feature you can check out our knowledge base article here:

https://support.leagueoflegends.com/...cted-Chat-Mode

High offenders will have a temporary in-game ban placed on their account in addition to chat restrictions.

With a description of our initiative out of the way let’s get down to the gritty details. This week marks a milestone for our disciplinary waves because it is the first time we have decided to permanently ban the most toxic players on our server.

The good news is that our current efforts are paying off. 58% of the players who were restricted in our disciplinary wave on January 26th are causing less toxic games today and avoided any warnings or punishments!

Unfortunately, there were some players who have been unable to adjust their in-game behavior. These players have consistently popped up at the top of our toxic behavior audits and have shown a clear and disturbing pattern of reports. During the last disciplinary wave they all received 7 Day Suspensions and were warned that further poor behavior could result in a permanent suspension. After reviewing each of their accounts we have decided that they do not currently have a place on our server and we have permanently closed their accounts.

As always, I’ll be checking this thread and responding to any questions or concerns you guys might have!


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Malygos

Senior Member

12-02-14

Hooray, thank you based WookieeCookie.


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Privet

Senior Member

12-02-14

/frantically rushes to check emails


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Privet

Senior Member

12-02-14

Are you able to put a number to the amount of perm banned accounts? Or is this an infraction of your privacy policy.


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Gdox

Junior Member

12-02-14

Great, any chance of getting a link on the game itself to this post.

To many people seem to tink that nothing is being done about Toxic players, letting evreryone know that isn't the case could stop some people from getting started.


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Alictron

Senior Member

12-02-14

Hey WookieeCookie

Good to hear you guys are trying to keep bad behaviour out of hte game and dealing with those who seem to think that it negative behaviour is ok.
Just a thought but what are you guys planning in the way of rewarding good behaviour? I think majority of people believe the honour system isn't quite cutting the mustard.


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Sensitive

Senior Member

12-02-14

Great announcement Wookie! I'm slowly starting to have faith in the OCE justice system. However, there are alot of people on the server who still have the "no tribunal, no punishment" mindset - what will you do to tackle this problem?


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WrenchLurker

Member

12-02-14

Needs more banning of people who actually ruin games and less banning of people who get mad at the player(s) ruining their game(s).

Looks like I'm playing on a secondary account for the next three days.


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CoppaX1

Junior Member

12-02-14

Its abit of a joke actually. If you sorted your matchmaking system out and put the **** in bronze instead of silver and gold, this wouldnt happen.


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WrenchLurker

Member

12-02-14

Quote:
Originally Posted by CoppaX1 View Post
Its abit of a joke actually. If you sorted your matchmaking system out and put the **** in bronze instead of silver and gold, this wouldnt happen.
Any system that can ban players for words typed in chat despite having a mute button and a filter (which is enabled by default) is a joke.


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