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Join in on Community games @ PAX from the comfort and safety of home! CptStupendous
23 Hours Ago 09:38
General Discussion

CptStupendous

Community Manager

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23 Hours Ago
3 of 3 Riot Posts

The stream is live and we have players from the live audience and from home about to hit the Treeline in a 6v6! Plenty more games coming up throughout the day! http://www.twitch.tv/lolwithriotoceania


Join in on Community games @ PAX from the comfort and safety of home! CptStupendous
1 Day Ago 08:42
General Discussion

CptStupendous

Community Manager

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1 Day Ago
2 of 3 Riot Posts

Pax and the Community stream kick off in 20 minutes! Stay tuned to the stream and Twitter for your chance to play in a shoutcasted Community game and win some stuff!


Yesterday - Connectivity issues and more Riot Cochese
1 Day Ago 07:54
General Discussion

Riot Cochese

Live Services Manager

Follow Riot Cochese on Twitter

1 Day Ago
1 of 1 Riot Posts

Hello Summoners,

Yesterday was a bumpy ride for most of you and I wanted to provide a little more context into what happened. I also want to say thank you for sticking it out and making the best of it, I know many of you had a bad experience at some point yesterday, whether it was logging in, getting kicked from a game, or seeing 500 errors when attempting to access the forums.

Last night, our network engineering team was able to identify a secondary firewall that was having issues. This was a tough one to pinpoint, as most traffic appeared normal, and we seemed to have intermittent issues, including myself, who could not login. We knew something wasn't working correctly, but it wasn't very clear since the majority of players could login. (even though it seemed to take several attempts)

We have since corrected the faulty firewall, and all traffic is flowing correctly, with all tests appearing positive. I do want to sincerely apologise to all of you, and the team I played a hexakill last night with (where I could not keep a connection). We do believe root cause was found, and is resolved at this time.

GL;HF on the rift and hope to see you in game soon.

-Riot Cochese


Keep getting iBlitzcrank's ERROR 500... Dromaius
1 Day Ago 01:16
General Discussion

Dromaius

Associate Live Producer

1 Day Ago
1 of 1 Riot Posts

Yup - we've made a change that should fix the issues for the forums, login, chat, etc. We're keeping an eye on things in the meantime to make sure we're not seeing any new oddities.


wtf is going on Dromaius
1 Day Ago 01:08
General Discussion

Dromaius

Associate Live Producer

1 Day Ago
1 of 1 Riot Posts

Howdy,

We believe we've found what was causing the issues we've been seeing with logging in, forums, chat, etc... It should now be fixed.

Let us know if it's still happening!


Join in on Community games @ PAX from the comfort and safety of home! CptStupendous
1 Day Ago 10:37
General Discussion

CptStupendous

Community Manager

Follow CptStupendous on Twitter

1 Day Ago
1 of 3 Riot Posts

Last week at Armageddon Auckland we tried something new. When we visit a show we invite people from the crowd onto the stage to play a game. It's fun because they get a taste of the pro player experience (shoutcasted, etc).

So what's new then? Well we decided we would upload the VOD's to our YouTube channel so people can watch their game later and brag to their friends/cry in their hat. Then we decided if we were going to upload the VOD we might as well stream it, then if we're going to stream it why not invite players from home to join in!

So that's what happened. It went pretty well, so we thought we would try it again this Friday (31/10/14) at PAX. So, if you're not busy on Friday check out our stream and stay tuned to Twitter where we'll be Tweeting riddles which will get you into the lobby.

People who get into a game will get themselves a few skin codes and be able to view the game on our YouTube channel!

Aside from the games we'll be streaming a Cosplay show which as always will be awesome. Because Cosplay is awesome. So, if you can't make PAX but still want to be involved swing by the Community stream, pull up a chair and have a good time.

[Schedule]

  • Stream/Show starts at 10am
  • Cosplay show at 2pm
  • Community stage games all day aside from Cosplay
  • Stream/Show finishes at 7pm


@RIOT Do something with this guy dropping games in high elo Jimz
3 Days Ago 18:14
General Discussion

Jimz

Network Engineer

3 Days Ago
1 of 1 Riot Posts

Hi guys, I've passed this on the team in charge of play behaviour to investigate.

Going to close this thread.


are there any rioters in the house? Jimz
3 Days Ago 16:58
General Discussion

Jimz

Network Engineer

3 Days Ago
2 of 2 Riot Posts

I'm not 100% sure (need someone in PS to confirm), but I think the general rule is No.


are there any rioters in the house? Jimz
3 Days Ago 16:48
General Discussion

Jimz

Network Engineer

3 Days Ago
1 of 2 Riot Posts

Yeah, what's up?


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) Riot Cochese
3 Days Ago 09:29
General Discussion

Riot Cochese

Live Services Manager

Follow Riot Cochese on Twitter

3 Days Ago
8 of 8 Riot Posts

Quote:
Originally Posted by Gozzy View Post
Lets hope there are spots in game 4!I would love to get the chance to play with you guys again, had lots of fun last time. Carry me Cochese!

any hints on which rioter will be playing?
I don't know that I am able to carry, but happy to play a game some time.


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) Riot Cochese
4 Days Ago 09:26
General Discussion

Riot Cochese

Live Services Manager

Follow Riot Cochese on Twitter

4 Days Ago
7 of 8 Riot Posts

Quote:
Originally Posted by airaze View Post
Hey Riot Cochese/ToxicHawk, whichever still remembers me,

I'm back at home now and shortly family visitors will come however I remember that on the time table for today, there will be Community Games at 4pm right?

I hope I could join then

Cheers for Baron pillow Cochese
No worries mate, and glad we got to meet at Arma.


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) CptStupendous
4 Days Ago 09:30
General Discussion

CptStupendous

Community Manager

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4 Days Ago
6 of 8 Riot Posts

Quote:
Originally Posted by Lone Leone View Post
Plz report mindstar for bullying me
Yeah that guy is a D

Game 2 starting shortly!


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) CptStupendous
5 Days Ago 09:05
General Discussion

CptStupendous

Community Manager

Follow CptStupendous on Twitter

5 Days Ago
5 of 8 Riot Posts

Quote:
Originally Posted by Jack View Post
And that's awesome that you're doing this, even if you chose the one day in the past 2 weeks in which I am actually busy sob.
Sorry dude! Maybe next time (if it all goes well!)

Quote:
Originally Posted by G0ldenKinkaku View Post
oh man wish i was there to watch it in person, i went on Saturday and got to meet some AWESOME riot staff, also got myself a poro! too bad i didnt get one with a golden heart on it T.T
You can play from home today ;-)


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) CptStupendous
5 Days Ago 08:18
General Discussion

CptStupendous

Community Manager

Follow CptStupendous on Twitter

5 Days Ago
4 of 8 Riot Posts

Community games incoming - we'll Tweet out the lobby name and the riddle then the first two people in get to play with Riot and the Auckland live audience. The lucky participants of each game will also get themselves some skin codes!


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) CptStupendous
5 Days Ago 07:01
General Discussion

CptStupendous

Community Manager

Follow CptStupendous on Twitter

5 Days Ago
3 of 8 Riot Posts

The first event of the day kicks off in 30 minutes - An art demo/Q&A by Riot Earp and Riot Ezreal. Watch the stream and feel free to ask the boys any questions you may have.


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) Riot Cochese
5 Days Ago 16:46
General Discussion

Riot Cochese

Live Services Manager

Follow Riot Cochese on Twitter

5 Days Ago
2 of 8 Riot Posts

So excited for this, can't wait to play some games with everyone tomorrow! I really hope you all enjoy watching the activities at the event, it's a chance for us to share the experience with all of you.


Join a few Rioters and Armageddon attendees for some HexaHarrowing! (and other stuff) CptStupendous
5 Days Ago 16:40
General Discussion

CptStupendous

Community Manager

Follow CptStupendous on Twitter

5 Days Ago
1 of 8 Riot Posts

We're in Auckland for Armageddon and the Oceanic Regional Finals and we've lined up some activities to involve players who couldn't make it!

So, on Monday from 10am NZDT (8am AEDT/9am AEST) we'll be periodically playing a few Community games throughout the day. We'll select 8 live audience members, 2 Rioters and 2 players from the comfort of their own homes (that's right, 6v6!!!) and mash them up against each other in the now overcrowded Twisted Treeline.

How do you get involved? Excellent question, I'm glad you asked. Throughout the day on Monday we'll Tweet (LOL_Oceania) a lobby name and a riddle which will give you the password (always be lower case). The first two Summoners to connect get to play! The game will be streamed over at our Community Twitch channel and we'll also upload the VODS to the Oceanic League of Legends YouTube channel so you can relive all the glory and aaaall the fails.

Along with the Community games, the stream will also feature an art demo featuring Riot Earp, one of our coolest concept artists (worked on a little creature you may have heard of called a Poro) and Riot Ezreal (designer of you guessed it, Ezreal) at approximately 8:30am AEDT. We'll also have a Cosplay show at approximately noon AEDT.

Busy at work/that thing you have to do on Monday/school tomorrow? Well all content will be available on our YouTube channel to watch at your leisure.


Login Issues Jimz
6 Days Ago 10:47
General Discussion

Jimz

Network Engineer

6 Days Ago
16 of 16 Riot Posts

Quote:
Originally Posted by Ghosthree3 View Post
Well yes, but saying that it doesn't work if you change it on your PC was incorrect.
Agreed! I've fixed that up on my post
Thanks pointing that out buddy :-)


Login Issues Jimz
6 Days Ago 09:55
General Discussion

Jimz

Network Engineer

6 Days Ago
15 of 16 Riot Posts

Quote:
Originally Posted by aîdan View Post
Changing it on the modem did nothing for me, but when I changed it on windows and reverted my modem back to its old MTU it worked.
Thanks mate. I'll get those instructions changed.


Login Issues Jimz
6 Days Ago 09:51
General Discussion

Jimz

Network Engineer

6 Days Ago
14 of 16 Riot Posts

Quote:
Originally Posted by RuthlessRhyno View Post
I haven't been able to log in for about a week but I found a fix that worked for me:

control panel > internet options > advanced tab > scroll down to security > enable the TLS 1,1.1,1.2

This may be a unique fix for my (windows 7) pc but its worth a try if none of the other fixes in this thread are working for you.
Nice one!
Were TLS 1.0-1.2 all unticked under internet options->advanced?


Login Issues Jimz
6 Days Ago 09:48
General Discussion

Jimz

Network Engineer

6 Days Ago
13 of 16 Riot Posts

Quote:
Originally Posted by Ghosthree3 View Post
For many of us, changing it on your PC instead of the modem has worked, myself included. I change it to 1400, log in, then change it back to the default 1500.

Recently mine works without any change more often than not though, I've only had to do it twice, but it worked both times.
Making changes to the modem affect all the machines in the house, otherwise you'll need to update the MTU on every PC.


Login Issues Jimz
1 Week Ago 01:28
General Discussion

Jimz

Network Engineer

1 Week Ago
12 of 16 Riot Posts

Just a little detail on the MTU change people are doing.

1. Needs to be done on your PC
2. The MTU setting is a cap for the size of each packet/segment of data you can send to the other end (your ISP)
3. Changing from 1492 bytes to 1400 bytes, just shrunk the size of your data packets.
4. If your computer wants to send packets with more data than the MTU size, it will break it up into smaller 1400 byte segments (this is called fragmentation)
5. Fragmented packets are a pain to deal with on the network (especially if there are packet drops/congestion/large jitters between sender/receiver), and should be avoided (hence lowering the MTU value)

  • If one of those fragmented packets are lost (can be caused by a congested or unstable network) the entire chunk of data is useless and needs to be retransmitted.
  • fragmenting/reassembling packets takes up valuable resources on the routers (can be dropped if the router is under a lot of pressure already) and adds delay to the traffic


Login Issues Jimz
1 Week Ago 01:16
General Discussion

Jimz

Network Engineer

1 Week Ago
11 of 16 Riot Posts

Quote:
Originally Posted by IWaZzAI View Post
Mindstar, you really need to get your technical team to liaise with TPG regarding this issue. They have done so in the past for the "Firewall" issue with TPG players and there was a positive result. TPG has requested that your team talk directly with them regarding this. See quotes from TPG to users on this forum:


and


I have provided a large amount of information to both TPG and LoL Support by placing a support ticket regarding this issue. TPG have been trying to find a work around, but they would like you guys to contact them.The LoL Support Team is yet to get back to me after stating "For this concern, we have a Technical Support Team in place dedicated to working with issues like this one, so I'll be sending your ticket along to them. A member of the team will review the information and get back to you as soon as they can". That was 7 days ago.


The MTU settings are a fix for some users, but is supposed to be temporary:



Regards,

WaZzA

Hey Wazza!

Thanks for your help with your nice and thorough posts (whirlpool and here).
We've reached out to TPG to try to get to the bottom of this.


Login Issues Jimz
1 Week Ago 01:12
General Discussion

Jimz

Network Engineer

1 Week Ago
10 of 16 Riot Posts

Quote:
Originally Posted by Saint Ranga View Post
Im on Internode, and use google chrome. It has only just started happening to me today, and the fixes i have seen in this thread dont work. (MTU change in modem, the IE settings reset, rebuilding client). My main concern is the lagging in champ select though, dont need to be losing lp cause the client is laggy as hell

Changing MTU to 1400 actually made it worse
Your issue sound most like network congestion to our platform. Check your ISP's status page to make sure there are no scheduled maintenances.
The issues in this thread is about not able to log into client at all.


Login Issues Jimz
1 Week Ago 01:10
General Discussion

Jimz

Network Engineer

1 Week Ago
9 of 16 Riot Posts

Quote:
Originally Posted by death Eric View Post
CAN someone help me how do you change mtu size on tpg internet, i cant change the mtu but i am on wan tab and i cant found anything related to change mtu size
What's the brand and model number of your modem?


Login Issues Agent Mindstar
1 Week Ago 17:24
General Discussion

Agent Mindstar

Associate Producer

1 Week Ago
8 of 16 Riot Posts

Hi all

We have been following the situation with regards to players having problems logging in.** Based on your collective reports, it looks like it is mainly affecting TPG users,* and only happening at certain times of the day. This indicates that there are likely capacity problems on a connection somewhere between TPG and League.

We'd like to encourage players who are experiencing issues with login from TPG to file a ticket with TPG tech support. Explain that you are one of many TPG customers unable to log in to League of Legends and give them as much detail as possible on the dates and times where it does and doesn't work.

Best Regards
Mindstar


Login Issues Agent Mindstar
1 Week Ago 18:50
General Discussion

Agent Mindstar

Associate Producer

1 Week Ago
7 of 16 Riot Posts

Hi all,

I'd like to apologise for not replying sooner, however I want to let you know we are aware of the issues that you are seeing, and doing whatever we can to get to the bottom of it. As pointed out by many, there is more than just the XP/IE6 issue affecting players, and from the reports and support tickets we are seeing, it is centred around particular ISPs.

We have performed a thorough investigation of our servers and service, and so far we have been unable to find any smoking gun. All signs at this stage are pointing to some kind of intermittent connectivity problem between some ISPs and our platform.

We are continually monitoring this and will let you know as soon as we find out more.

-Mindstar


Login Issues Agent Mindstar
2 Weeks Ago 10:36
General Discussion

Agent Mindstar

Associate Producer

2 Weeks Ago
6 of 16 Riot Posts

Hi all,

I wanted to follow up my earlier posts with an update that should explain a bit more about the what and why of this particular issue.

Yesterday security researchers from Google identified a significant security bug in SSLv3, a protocol used by older internet browsers like Internet Explorer 6.

Many major online service providers have opted to disable support for this obsolete protocol due to the severity of this security bug, including Cloudflare.

We leverage Cloudflare in various parts of our service including the login system, so when they rolled out this emergency change, players using outdated versions of IE6 ran into issues logging into LoL.

So far we've found that only a small minority of players are impacted, and so we think that we'd like to keep Cloudflare's change and encourage players to update their internet browsers.

We apologize that this caused login issues for some of you, but hopefully this explains why swift action was required.

We are aware that many other online services (e.g. Twitter) have followed a similar strategy and stopped supporting SSLv3 as well, so we believe that you should level-up your browser to keep up with the ever-changing interwebs.


Best Regards,
Mindstar


Login Issues Agent Mindstar
2 Weeks Ago 10:34
General Discussion

Agent Mindstar

Associate Producer

2 Weeks Ago
5 of 16 Riot Posts

Kaydee,

While it sucks that you are having issues like this, they do not sound like they are related directly to the issues in this thread. This particular issue prevents some players from logging in to League of Legends at all.

I'd suggest that you get in contact with Player Support (you can open a ticket by clicking on "Support" at the top right of this page), and they can help you work through any potential issues that might be causing your connection problems.

Cheers
Mindstar


Login Issues Agent Mindstar
2 Weeks Ago 20:29
General Discussion

Agent Mindstar

Associate Producer

2 Weeks Ago
4 of 16 Riot Posts

Quote:
Originally Posted by Mayhem1 View Post
I am unable to log in, am on service pack 3 for XP but 32 bit so I cannot update to IE 8 - current version is 6.0.2900.5512

Help! Please!
Hi,

According to the Internet Explorer system requirements, you should be able to support IE8 even with a 32-bit machine. I don't have an XP box handy, so I can't test it myself.

Have you tried the IE update site?


Login Issues Agent Mindstar
2 Weeks Ago 20:16
General Discussion

Agent Mindstar

Associate Producer

2 Weeks Ago
3 of 16 Riot Posts

Quote:
Originally Posted by i Xuan u View Post
service pack 3 and ie version 6.0.2900.5512
Thanks for the info - Try upgrading to IE8, as this should fix the issue.

You can download it from here.


Login Issues Agent Mindstar
2 Weeks Ago 20:03
General Discussion

Agent Mindstar

Associate Producer

2 Weeks Ago
2 of 16 Riot Posts

Quote:
Originally Posted by i Xuan u View Post
im using windows xp. does it have anything to do with that? it was fine yesterday, also i tried everything like reset the internet advance option . and i use chrome
What Windows service pack number, and version of Internet Explorer do you have installed?


Login Issues Agent Mindstar
2 Weeks Ago 19:23
General Discussion

Agent Mindstar

Associate Producer

2 Weeks Ago
1 of 16 Riot Posts

Hi Summoners,

At the moment, we are receiving reports from players that they are unable to log in.

The solution we have seen working is to update to the latest Internet Explorer for your version of Windows, then reset your Internet Explorer settings. To reset your settings, open an Internet Explorer window -> Go to Internet Options -> Advanced Options -> Reset.

Following that, then try League again.

Let me know here if you have any questions.

Best Regards,
Mindstar

Update - 16/10/2014:

Quote:
Yesterday security researchers from Google identified a significant security bug in SSLv3, a protocol used by older internet browsers like Internet Explorer 6.

Many major online service providers have opted to disable support for this obsolete protocol due to the severity of this security bug, including Cloudflare.

We leverage Cloudflare in various parts of our service including the login system, so when they rolled out this emergency change, players using outdated versions of IE6 ran into issues logging into LoL.

So far we've found that only a small minority of players are impacted, and so we think that we'd like to keep Cloudflare's change and encourage players to update their internet browsers.

We apologize that this caused login issues for some of you, but hopefully this explains why swift action was required.

We are aware that many other online services (e.g. Twitter) have followed a similar strategy and stopped supporting SSLv3 as well, so we believe that you should level-up your browser to keep up with the ever-changing interwebs.
Update - 18/10/2014
Quote:
Hi all,

I'd like to apologise for not replying sooner, however I want to let you know we are aware of the issues that you are seeing, and doing whatever we can to get to the bottom of it. As pointed out by many, there is more than just the XP/IE6 issue affecting players, and from the reports and support tickets we are seeing, it is centred around particular ISPs.

We have performed a thorough investigation of our servers and service, and so far we have been unable to find any smoking gun. All signs at this stage are pointing to some kind of intermittent connectivity problem between some ISPs and our platform.

We are continually monitoring this and will let you know as soon as we find out more.

-Mindstar
update 22/10/2014
Quote:
We have been following the situation with regards to players having problems logging in.** Based on your collective reports, it looks like it is mainly affecting TPG users,* and only happening at certain times of the day. This indicates that there are likely capacity problems on a connection somewhere between TPG and League.

We'd like to encourage players who are experiencing issues with login from TPG to file a ticket with TPG tech support. Explain that you are one of many TPG customers unable to log in to League of Legends and give them as much detail as possible on the dates and times where it does and doesn't work.

Best Regards
Mindstar


Count to 500(Before Riot Staff posts) Riot Sephyre
3 Weeks Ago 12:11
Off Topic & Forum Games

Riot Sephyre

Creative Services Manager

Follow Riot Sephyre on Twitter

3 Weeks Ago
51 of 51 Riot Posts

0


See any of you folks at Armageddon or PAX Melbourne? Meddler
4 Weeks Ago 06:11
General Discussion

Meddler

Lead Champion Designer

4 Weeks Ago
2 of 2 Riot Posts

Quote:
Originally Posted by Chewaii View Post
Meddler , I will be going and would love to get your opinion on becoming an artist in the gaming industry, concept art is what I love doing.
Sounds good! I can't offer you an artist's perspective myself alas (I'm in gameplay design, rather than visual design), but more than happy to talk about what working with our concept artists on new characters is like, how gameplay design and art work together etc.


See any of you folks at Armageddon or PAX Melbourne? Meddler
4 Weeks Ago 14:01
General Discussion

Meddler

Lead Champion Designer

4 Weeks Ago
1 of 2 Riot Posts

Hey all,

Was wondering how many of you fine folks might be planning on heading along to the upcoming Armageddon in Auckland or PAX in Melbourne? Will be at both myself, along with a bunch of other Rioters, and would love to talk LoL, game design and whatever else appeals with some of you guys while there.


Updates to our EULA and TOU MasterMirkinen
4 Weeks Ago 16:38
General Discussion

MasterMirkinen

Country Manager - Oceania
Follow MasterMirkinen on Twitter

4 Weeks Ago
2 of 2 Riot Posts

Quote:
Originally Posted by DRAG0NFEU View Post
Would stuff like MkLoL be allowed now? Or is still against the EULA?
Yes, NOT allowed.


Updates to our EULA and TOU MasterMirkinen
27-09-14 00:58
General Discussion

MasterMirkinen

Country Manager - Oceania
Follow MasterMirkinen on Twitter

27-09-14
1 of 2 Riot Posts

Hey guys,

We'd like to give you a heads up regarding some updates to our EULA and TOU - i.e. the walls of text you zoom through when registering an account or downloading the client.
Essentially, these updates are entirely positive for players, with a focus on calling out the full extent of your rights and powers when it comes to things like account notifications and refunds. For example, we've updated the description of notification requirements when we make changes to the TOU / EULA or take action against accounts for behavioural reasons or the use of third-party programs. There are also some additions aimed at more specifically detailing your legal protections and refund rights.

You can always review the current TOU and EULA here and here. Let us know below if you have any questions and we'll be happy to answer.


Update to ranked rewards Riot Maraudaur
24-09-14 15:39
General Discussion

Riot Maraudaur

Community Coordinator

24-09-14
2 of 2 Riot Posts

@moonshinehi
Even if players have chat restrictions they can still earn rewards if they show improvement. The chat restricted players with the worst behavior won't earn rewards.

@Zyntrix
The Victorious Skins are only for players who have achieved Gold or higher


Update to ranked rewards Riot Socrates
24-09-14 04:13
General Discussion

Riot Socrates

Systems Designer

24-09-14
1 of 2 Riot Posts

Hey all,

In our previous messaging around the end of the season, we announced the rewards players could earn when ranked play in the 2014 season comes to a close. The next step is going a little more into detail about how you can earn those rewards.

You’ll earn rewards based on your solo queue tier when the season ends and the tier your highest-ranked 5v5 teams are in at the end of the season. You can earn unique summoner icons for each queue (solo and 5v5), but for teams you must have won at least ten games with that team in each specific team queue.

Season rewards are intended to not only recognize great individual play, but also positive sportsmanship and success in a team game. As a result, the most negative players who are also Chat Restricted at the end of the season will be ineligible to earn ranked rewards such as the loading screen borders or Victorious Morgana champion skin.

While the overwhelming majority of players will not affected by this ruling, we wanted to message it well in advance so that any players concerned about their behavior have more than enough time to adjust and reform before the end of the season.

-Riot Socrates


Worlds: The cruel reality behind Oce, forever only a hobby in Australia,Wtf do we do? Riot Benji
22-09-14 17:56
General Discussion

Riot Benji

Oceanic eSports Coordinator
Follow Benji on Twitter

22-09-14
1 of 3 Riot Posts

You raise some great points.

LCS is pretty fun, I enjoy watching it, but it didn't pop up overnight. This is a link to the Season 1 World Championship to show how far we have come: https://www.youtube.com/watch?v=bMTI1kYG4h0

Back then the players didn't live in team houses, or play professionally, it was a hobby. As time went on it developed slowly in to what you see today, and we are working hard to do the same here.

You talk about how we are simply behind in skill, and that's a fair point. What about NA compared to Korea? Korea have had an amazing eSports scene for the last 15 years or so, and are way more developed than the rest of the world and it shows. Does Champions make LCS less entertaining? I don't think so. Does this mean we can never catch up, and we will always be years behind NA/Korea? No, Korea and NA have paved the way and we can learn a lot from the growth of their eSports scene and can develop our scene faster by some of their learnings.

Like you mentioned, if you are interested, follow or watch the local players you are interested in. Because they are local it means streams and events will be at a time easier for you guys to watch and if you are really interested you can actually come and visit a live event and watch in person, which could be a little harder to do for LCS or Champions events.

We are working hard at developing the scene here, but it takes a lot of work and unfortunately time as well. I admire your passion for the scene, despite the size, and its people with your attitude that make the future brighter for our local eSports scene.


dogs or cats Riot Meltix
19-09-14 15:19
General Discussion

Riot Meltix

Network Engineer

19-09-14
3 of 3 Riot Posts

catte supremacy


dogs or cats Riot Achenar
18-09-14 17:16
General Discussion

Riot Achenar

Office Assistant

18-09-14
2 of 3 Riot Posts

Today I found out a cat lives in one of the stores opposite our office...I was SO EXCITED and told all the other Riot guys and they didn't really care. They're all nasty dog people.

(Dogs are fine but cats are way cooler. Nidalee > Nasus forever.)


dogs or cats Riot Cochese
18-09-14 07:36
General Discussion

Riot Cochese

Live Services Manager

Follow Riot Cochese on Twitter

18-09-14
1 of 3 Riot Posts

Gotta go with Dogs on this one. Always had them growing up and they are "mans best friend".


Count to 500(Before Riot Staff posts) Riot Sephyre
17-09-14 10:26
Off Topic & Forum Games

Riot Sephyre

Creative Services Manager

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17-09-14
50 of 51 Riot Posts

This escalated quickly


OCE Network Diagnostics Update Jimz
12-09-14 00:27
General Discussion

Jimz

Network Engineer

12-09-14
11 of 11 Riot Posts

Quote:
Originally Posted by UnseenPredator X View Post
lagging after the patch

here results
Looks like TPG's first hop from your home was congested.


OCE Network Diagnostics Update Riot Zaps
04-09-14 17:33
General Discussion

Riot Zaps

Oceanic Live Technician

04-09-14
10 of 11 Riot Posts

This morning we made some changes together with TPG. These changes should work to resolve the issues that TPG players were having with post champion select firewall errors.

If you're currently on TPG, and were experiencing these problems:

  • If you're still experiencing the issue, please use the diagnostic tool and submit again, as well as letting us know here!
  • If you haven't seen this error since this morning, let us know in this thread as well!


OCE Network Diagnostics Update Riot ToxicHawk
29-08-14 12:12
General Discussion

Riot ToxicHawk

Lead Live Technician - Oceania
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29-08-14
9 of 11 Riot Posts

Quote:
Originally Posted by IWaZzAI View Post
No problem at all, if I can help provide any information that helps in some way then it's worth the time.

I have already filled out the older form, but not the new one. I am at work at the moment, so the information wouldn't include the diagnostic file. Am I better off waiting until I get home to the computer I play LoL on, or should I fill it out now?
If you could do it from home it would be great.


OCE Network Diagnostics Update Riot ToxicHawk
29-08-14 11:26
General Discussion

Riot ToxicHawk

Lead Live Technician - Oceania
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29-08-14
8 of 11 Riot Posts

Quote:
Originally Posted by IWaZzAI View Post
@Riot Oceanic Live Technicians:

In regards to the Firewall error after champ select:

I'd like to help by running some tests from an affected computer / ISP (TPG). Let me know if this might be useful or a waste of time:

Is there a way to test the direct connection to your servers?

I have received a list of all the OCE servers from the support team and was thinking about running a .bat file to ping each one. However, "Request timed out" is a common theme on each server. But as pointed out in you're original post this doesn't mean that I can't actually connect.

Reasoning behind it is I feel there are probably particular servers that TPG users cant connect to (due to the fact that when I get the firewall error and queued with a friend who is in a different City with TPG he also get's it (100% of the time).

I'd like to find the culprit server!

Let me know your thoughts, or if I can help in any other way.
Thank you for reaching out to us, we were actually discussing something like this earlier this week.

We would love to work with you to further our analysis of the issue.

If you haven't already, can you please fill out the Diagnostic Tool (http://oce.leagueoflegends.com/tools/network-logs) so we have your details and we will reach out to you.

-ToxicHawk


OCE Network Diagnostics Update Riot ToxicHawk
29-08-14 10:47
General Discussion

Riot ToxicHawk

Lead Live Technician - Oceania
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29-08-14
7 of 11 Riot Posts

Quote:
Originally Posted by coveredinstrings View Post
Hi, i edited the get info section to alllow me to read & wrote. I'm also using my main account i ony have one user on my mac.
If i can't sent diagnostics will I still be included in having the firewall issue fixed? I'm with TPG also.
So the work we are doing is not user specific it will apply to all TPG users.

-ToxicHawk


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